We're honored to live and work in the community we serve.

“Michelle Jeralds with Brightway excels at all levels.  She has personally handled numerous mutual clients and I have yet to hear anything negative about her or her agency.  She is worth making a call to get a quote for new coverage or renew existing coverage. ”

“You’re just the BEST! Stellar service, unbeatable pricing, unsurpassed product knowledge, sweet, honest and caring, and 5-star customer satisfaction!”

“If you want the best agent in Jacksonville, use Michelle. ”

“While working with Michelle and her staff, I quickly realized they emphasize the experience of the customer first, and follow it up with a large selection of the best companies combined with the lowest premiums.”

“You’re just the BEST! Stellar service, unbeatable pricing, unsurpassed product knowledge, sweet, honest and caring, and 5-star customer satisfaction!”

“I will always be a big fan Michelle… you are a solid insurance professional, that people can trust!”

“service skills and a happy/joyous attitude.  I appreciate your hard work.”

“I appreciate great customer service and I will be referring everyone that I know to Michelle’s agency.”

“Michelle Jeralds and her team really go above and beyond for all of their customers. I use Michelle for my personal insurance needs and highly recommend you do the same! She is always available if you ever have any questions and will take care of any concerns you may have. I love working with Michelle and her team and know you will too!”

“I have been working with Michelle Jeralds and her team for 5 years both personally and professionally. They are always quick to respond to my phone calls and emails and are very informative. Michelle is extremely knowledgeable and is able to explain things so that anyone can understand. I’ve have referred many people to her and can always trust her finding the best policy and providing exceptional customer service! She and her team are truly great to work with.” ”

“I just wanted to thank you so much! you guys are the absolute best! You've gotten a lifelong customer!”

“Thank you so much for all of your help and information during this process. I feel so very comfortable that you helped me/us make the right decision for our insurance needs. It is my pleasure to work with you, too. ”

“These ladies at Michelle Jerald’s office make it easier to do your job. They never complain, always follow up on requests for information and are lovely people.”

“Thanks again - it’s so nice to not have to worry about that. Your advice, as always, is spot-on - you are the best!”

“I just wanted to thank you both for all your extra effort on insurance for this closing.”

“Excellent Service!”

“You and your staff are awesome Michelle. Thank you and tell your team thank you too!!”

“You are so welcome! Thank you for all you do for us! We love you guys! ”

“I recommend your company often. Good to deal with.”

“Thank you for being so sweet to me since day one! Happy Thanksgiving. ”

“You guys are the best- thanks.”

“Thank you for your kindness, empathy and education during this process ??. You ladies are awesome! Much appreciated!”

“THANK YOU! I appreciated you taking the time to speak with me and explain the premiums to me. This worked out perfectly!”

“You guys are awesome! Thanks!”

“You guys rock…thank you.”

“You guys have been fabulous to work with and I appreciate everything your agency does for us.”

“You guys ROCK!!! Thank you so much for jumping right on this SOS!! We were in danger of losing the deal as the seller has been a nightmare about changing closing dates and we really needed this ASAP so we could get the loan into final u/w to get a Clear to Close. You just proved again why you are my #1 company to refer!! And to top it off – your price was best and included some flood and peace of mind for the customer after we just had a big hurricane!”

“You guys are the best to work with and are great with communicating and responding back so quickly.”

“Thanks for your help and for having good staff. ”

“Thank you for your quick turnaround time I knew I could count on you to help this man with his insurance needs.”

“Thank you so much Michelle! You're Awesome as always. Thanks for going the extra mile. ”

“You guys are great and very responsive. Thank you. ”

“I had such a positive experience with your company. You were knowledgeable, patient and took the time to explain/guide. Service was excellent and I will highly recommend you to anyone.”

“You have taken care of me since day one so you have my total faith. ”

“Well I give you all my business. Cause you deserve it. And other loan officers are starting to send you stuff too. ”

“Thank you so much!!! You guys are awesome. That is why I send everyone I can to you. I really appreciate all you do for me. ”

“Thank you ladies so much; you guys are miracle workers!”

“You are so awesome! Thank you. I sincerely appreciate you.”

“Once again, you and your team went beyond expectations and did a great job. Allyson kept on working and looking to provide me better and more coverage that I had before with a much lower rate. She did a great job!!! I am glad to be back on the Brightway team. Thank you for all you and your team have done. Looking forward to many great years to come. ”

“Thank you for all your hard work. We really appreciate it. Now we have extra money for gas to ride our motorcycles. Lol.”