It’s been a decade since 19-year-old Michael Pagan’s family first moved to the United States from Costa Rica. Today, the recent Haines City High School graduate is doing his part to help serve those in need in his Poinciana community.

Pagan has officially opened Brightway, The Pagan Family Agency insurance office this past month. Located in the Poinciana Access Community Center, Pagan is following in his father’s footsteps. Miguel Pagan provides health insurance options at the Access Center, while Michael’s agency is offering property and casualty coverage through Brightway Insurance.

A recent study shows that those born outside of the U.S. are 80 percent more likely to open their own business in the U.S. More than 200 of the companies appearing in the 2022 Fortune 500 list of America’s most profitable companies were founded by immigrants or their children.

“When we first came to the states, we only spoke Spanish,” Pagan said. “You quickly realize you are going to need some help making the move from another country a successful one. The Access Center is a place that helps with so much for the people in Poinciana.” Currently, more than 50 percent of the Poinciana population is Hispanic.

The Poinciana Access Community Center is a facility developed in alliance with the Florida Department of Children and Family to provide care options for those in need of care and protection.

Brightway, The Pagan Family Agency offers customized Home, Flood, Auto, Boat, Condo, Renters, Personal Articles, RV, Motorcycle, Umbrella, and Life insurance policies from numerous insurance companies. Hours of operation are Monday through Friday from 8:30 a.m. to 5 p.m. (EDT) and Saturday/Sunday by appointment. Visit them at their office at the Poinciana Access Community Center in Kissimmee, online at or call 407-974-3130.

Brightway’s corporate office staff provides expertise and support in areas including customer service, technology, accounting, marketing, distribution and business analytics. In addition, Brightway handles carrier relations and appointments, as well as support with personnel hiring, licensing, onboarding, training and retention. The company’s signature after-the-sale service empowers Agency Owners, like Michael, to focus on new business sales and provide customers the personalized service they deserve.

About Brightway Insurance

Established in 2008, Brightway grew to become one of the largest privately-owned property/casualty insurance distribution companies in the U.S. with more than 300 franchises in 34 states and over $900 million in annual premiums. Recently, Brightway’s success led to a private equity investment that has infused the company with financial and human capital, and data and analytics access, to accelerate growth and deliver new and exciting market opportunities.

Brightway produces winning outcomes for franchisees and their customers by offering access to customized coverage solutions from a range of insurers paired with full back office and marketing support.  This winning model allows agents and producers to focus on addressing the needs of their customers to become trusted advisors and grow their businesses.

For media inquiries, please contact Don Foley at 904-490-8649